FAQS

At Land of Illusion Adventure Park, we aim to be transparent about the fees associated with ticket purchases. These fees help cover various costs involved in maintaining our ticketing system and providing a smooth experience for our guests. Here’s a breakdown:

Processing Fees:
Processing fees cover the operational costs necessary to manage ticket sales efficiently:

• Software & Equipment Costs: This includes the annual expenses for our ticketing software, as well as the rental fees for equipment and hardware used to facilitate ticketing.
• Delivery Fees: These cover the software and systems that ensure your tickets are delivered securely to your email inbox after purchase, allowing you quick and easy access.
• Quick Entry Fees: Guests who purchase tickets online are granted access to a dedicated ticket lane to ensure a speedy check-in process, helping you enter the park as seamlessly as possible.

Service Fees:
Service fees are charges applied by third-party systems involved in processing your transaction. 

• Transaction Fees: Our third-party ticketing platform charges a set fee for each transaction, which is applied at checkout.
• Payment Processing Fees: Credit card companies apply a fee to process payments securely.

The Christmas Glow is drive-thru can accommodate any vehicle. The Christmas Village is also wheelchair accessible for our guests.

Kids 3 and under are FREE!

We offer a broad verity of cozy & warm snacks and drinks like fresh baked pizza & donuts to hot cocoa & coffee! For the 21 & over crowd don’t forget to try our spiked hot cocoa paired with our fully stocked bar!

You can use it any day that we are open for our Christmas season. ((NOTE: The Winter Wonderland is only open select dates))

Between the dates of 11/23/2022 & 12/24/2022 the ticket is per person. But after Santa leaves for the North Pole (Christmas Day) we shift to a carload ticket from 12/26/2022 – 12/30/2022 to capture the Christmas joy of the last few days!

We team up with a great company to come take high quality photos to remember the great memories you've spent with us! If you happen to have any issues or inquiries please email: [email protected]

It includes the 2 mile 3.8 million light drive thru experience & Access to The Winter Wonderland experience. ((Note: The Winter Wonderland is inside the park & is only open on select dates. Also ride tickets, souvenirs, and other activities may be purchased inside the park Please click here to see the calendar))

We have a VR Santa's sleigh, kid's train, mechanical reindeer ride and more. We also have a petting zoo, and much more for you to see for yourself!

No pets are allowed at the park.

You can do either, which ever one is more convenient for you!

For your safety, we only allow photos taken after you've been through the Drive Thru, in front of the pond.

We accept credit cards online and throughout the park.

Check our Hours & Directions page for the latest information.